02 / DATA PRIVACY

Understand the data.
Define the obligations.

Privacy counsel grounded in how your business actually collects, shares and uses personal information.

Discuss a matter
01

Privacy assessments

Review a defined product, data flow or business practice. Identify the relevant jurisdictions, obligations and decisions that need attention.

02

Data & vendor agreements

Review data processing and sharing terms, permitted uses, subprocessors, retention and deletion commitments.

03

Privacy operations

Develop practical notices, rights-request procedures and responsibilities that reflect the actual business, rather than a generic policy.

A QUESTION WORTH ASKING

A new platform brings customer support, analytics and AI into one service. What information moves between those functions, and do the promises to customers match?

Illustrative scenario, not a description of a client matter.

QUESTIONS BUSINESSES ASK

Start with a clearer
understanding.

How is data privacy different from cybersecurity?

Privacy work examines why and how personal information is collected, used and shared, including the promises made to individuals. Cybersecurity work examines the safeguards protecting information and systems. They overlap when a vendor receives personal information or an incident affects it, but one review does not replace the other.

What does New York’s SHIELD Act mean for a data review?

For covered private information of New York residents, the SHIELD Act requires reasonable safeguards. The New York Attorney General describes administrative, technical and physical measures. A review should identify the information involved, applicable statutory provisions and existing safeguards, rather than assuming that a privacy notice alone resolves the issue.

What should a data processing agreement address?

Start with the actual data flow: the parties, purposes, permitted uses, subprocessors, security commitments, incident cooperation, retention and deletion. Match the terms to the proposed service and applicable law. A generic agreement is not evidence that the product’s settings or operations follow it.

Primary sources and further reading

General information. Applicable duties depend on the facts and scope of the matter.

START WITH THE QUESTION

A consequential decision
deserves a clear answer.

Discuss your matter